Search found 338 matches

by Narcissus
13 Jun 2007, 01:29
Forum: Help
Topic: Alignment of Mantis screens
Replies: 5
Views: 6020

I could be wrong, but it looks kind of like the second one is missing the styles. Can you see, at all, through the HTML source what CSS file it is telling the browser to load and see if that file actually exists on the server?
by Narcissus
12 Jun 2007, 12:20
Forum: Help
Topic: Recording version numbers
Replies: 2
Views: 3534

Hi Rowan: I'm assuming that you're using a relatively recent version of Mantis. It does support versions natively, you just have to set them up. In your project management page you should see a section for versions: once you add at least one version, then the users should be able to see and select t...
by Narcissus
12 Jun 2007, 12:18
Forum: Help
Topic: Alignment of Mantis screens
Replies: 5
Views: 6020

Hi Laks:

There's no reason why the pages sent to the browser would be different. Could you maybe attach a screenshot of both forms of the page so that we can see what the actual 'alignment problems' are?
by Narcissus
12 Jun 2007, 12:17
Forum: General Discussion
Topic: Mantis logs me out everytime I click on a option
Replies: 1
Views: 3732

Have you tried another browser on that same machine? I'm having a guess here, but I wonder if it's related to cookies (either the browser rejecting them or the Mantis installation not sending them correctly). If another browser works, then I would assume it's the former. If the other browser doesn't...
by Narcissus
05 Jun 2007, 12:04
Forum: Help
Topic: "Does admin have user access to database" setup er
Replies: 2
Views: 6506

Hi Flybye: The 'administrator' / 'root' defaults are for Mantis itself. Where you are having the trouble is with connecting with MySQL. Seeing as each MySQL installation is different there is no way for the installation notes to know for sure what username and password to use there... in theory, you...
by Narcissus
30 May 2007, 15:38
Forum: Help
Topic: Empty list for the "Assigned To" filter
Replies: 7
Views: 6491

Hi yoann19: So just to be absolutely clear (not just for me, but for anyone else looking at the thread)... you have users that have issues assigned to them in a project already but when looking at that project, these same users do not show up in the 'assigned to' filter dropdown. Is that right? Is i...
by Narcissus
22 May 2007, 12:36
Forum: Help
Topic: Empty list for the "Assigned To" filter
Replies: 7
Views: 6491

And we can assume that you actually have users that can be assigned issues in that project?

Have you changed permission levels at all overall or for the project? What are the access levels granted to the users for the project?
by Narcissus
21 May 2007, 13:41
Forum: Help
Topic: Empty list for the "Assigned To" filter
Replies: 7
Views: 6491

Is it possible that you're filtering on 'All Projects' as opposed to a particular project?
by Narcissus
15 May 2007, 11:27
Forum: General Discussion
Topic: sponsoring
Replies: 10
Views: 11558

sirshurf: It would help if you were a little more talkative :) "Read it... still have not answered it...". Remember, this thread has started to have three main questions: 1) "what are the sponsorship fields about?". Surely that link has explained that. 2) "who gets paid when...
by Narcissus
14 May 2007, 14:59
Forum: General Discussion
Topic: sponsoring
Replies: 10
Views: 11558

Well, it would be up to the individual project to determine that. As far as I know, there's no 'automated' payment processing or anything: that is all managed after the fact.

Are you talking about the Mantis project in particular, or any random project that uses Mantis?
by Narcissus
14 May 2007, 14:03
Forum: Help
Topic: JPGRAPH: failed to open stream
Replies: 8
Views: 9266

Just out of curiosity: have you ensured that JPGraph itself is working properly? There's a subdirectory somewhere in the JPGraph directory called something like 'examples'. Go in there and try a couple of the files, just to make sure that JPGraph itself is not the problem, first.
by Narcissus
14 May 2007, 14:01
Forum: General Discussion
Topic: sponsoring
Replies: 10
Views: 11558

Basically, it's used by projects (such as Mantis) where a reported issue can be sponsored by one or more users. Not really useful in an internal environment but good for external installations of Mantis. For example... I may want a feature added to Mantis: I report it in the tracker and then sponsor...
by Narcissus
28 Apr 2007, 15:39
Forum: Help
Topic: File Upload IIS6
Replies: 5
Views: 6194

Have you tried using forward slashes instead of backslashes? PHP can use either form... it doesn't matter about the OS.

That way, you don't have to worry about escaping the backslash, and you should be able to add the final forward slash without error, too...
by Narcissus
18 Apr 2007, 13:59
Forum: Customizations
Topic: how to edit the drop down options for priority, severity etc
Replies: 4
Views: 8440

There's no way that I know of that let's you create 'global categories'. In reality, categories are generally fairly unique to each project (or so I thought!). So, unless you're willing to hack the code yourself, I would suggest looking into the option of adding a custom field with the 'global' valu...