Tracking "Time on Task"
Posted: 14 Mar 2006, 19:25
One feature we are interested in is the capability to track "time on task", for example actual time it took to fix defect or time it took to perform QA.
Using time stamps created at the time process flow status changes as a results of user created events (i.e. accept state to resolve state) may not represent the actual time a person spent on the task (i.e. fixing the defect).
So my question is ... can a customizable field be created to allow a user to enter the actual time spent (hours) on a specific part of the task (i.e. fix, QA, etc) be implemented? If so, would there be a way to tabulate and display the results in a summary type format?
Thanx in advance ...
Using time stamps created at the time process flow status changes as a results of user created events (i.e. accept state to resolve state) may not represent the actual time a person spent on the task (i.e. fixing the defect).
So my question is ... can a customizable field be created to allow a user to enter the actual time spent (hours) on a specific part of the task (i.e. fix, QA, etc) be implemented? If so, would there be a way to tabulate and display the results in a summary type format?
Thanx in advance ...