Hello
When I try to update a user profile, I get the error below:
That email is already being used. Please go back and select another one.
How to fix it please
Thank you very much
I can't update user profile, That email is already being used. Please go back and select another one.
Moderators: Developer, Contributor
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- Posts: 12
- Joined: 14 Jul 2022, 19:19
Re: I can't update user profile, That email is already being used. Please go back and select another one.
I think this would have been a better location to ask this: https://www.mantisbt.org/forums/viewforum.php?f=3
But i think you should check whether there are other account using the same email address
But i think you should check whether there are other account using the same email address
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- Posts: 12
- Joined: 14 Jul 2022, 19:19
Re: I can't update user profile, That email is already being used. Please go back and select another one.
Thank you , i'm beginner that is why i didn't use the correct forum .
I checked if there is another profile using the same email, yes you are right, the user had created an other account with the same email.
I close the case
thank you again
I checked if there is another profile using the same email, yes you are right, the user had created an other account with the same email.
I close the case
thank you again