As per topic.
Looking for any plugin / customization that allow user to select resolution when closing multiple tickets via bug actiongroup
If none, some direction for me to start custom code. Thanks
Select resolution when closing multiple tickets via bug actiongroup
Moderators: Developer, Contributor
Re: Select resolution when closing multiple tickets via bug actiongroup
Have a look @ "Custom Group Actions" . You can define your own page with the wanted resolution field
Re: Select resolution when closing multiple tickets via bug actiongroup
Yep, that is the one. I have not worked with it but I would do the following.
Copy the existing pages to the custom pages and simply add the Resolution field to show in the form page . Next ensure the action page also updates that field. This way you should be safe
Copy the existing pages to the custom pages and simply add the Resolution field to show in the form page . Next ensure the action page also updates that field. This way you should be safe
Re: Select resolution when closing multiple tickets via bug actiongroup
@cas
am still working on it. huhuhuh
am still working on it. huhuhuh
Re: Select resolution when closing multiple tickets via bug actiongroup
what issues do you encounter?
Re: Select resolution when closing multiple tickets via bug actiongroup
had a quick look, follow the instructions in the attached file
have tested this and works like a charm
have tested this and works like a charm
- Attachments
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- action_resolution.txt
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