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mantisbt:mantisbt_survey

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mantisbt:mantisbt_survey [2013/04/05 16:16]
rombert created
mantisbt:mantisbt_survey [2018/05/04 07:55] (current)
anonymous ↷ Links adapted because of a move operation
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-===== Platform ​=====+====== User survey ======
  
-  - What Operating System do you run MantisBT on? 
-  - What Database server do you run MantisBT on? 
-  - What Web server do you run MantisBT on? 
  
-===== Demographics =====+[[.admin:​surveys]]
  
-  - Age +===== Candidate survey questions ​ =====
-  - Country+
  
-===== Current status =====+Final draft, pending setup in the surveys applications.
  
 +References:
  
-  ​- How would you rank MantisBT in terms of {usability, performance}?​ +  ​* [[https://​wiki.mozilla.org/​Bugzilla:​Survey|Bugzilla survey 2008 ]] 
-  ​- Which of the following features do you use and how often ( matrix - rows are features, columns are numbered 1-5, were 5 means most often)? +  ​* [[https://​git.wiki.kernel.org/​index.php/​GitSurvey2012|Git User's survey 2012]]
-     - Roadmap page +
-     - Changelog page +
-     - Notifications +
-     - etc+
  
-===== Future =====+It's interesting that the Bugzilla survey was aimed at a small number of organisations using MantisBT, rather than its direct users. Something to consider for us as well - perhaps by having two different surveys - organisations versus end-users.
  
  
 +==== User role ====
 +
 +  - How to you usually use MantisBT:
 +    - I am a MantisBT user - I report/edit bugs
 +    - I am a MantisBT administrator - I set up projects, categories, users etc
 +    - I am a MantisBT system administrator - I manage at least a MantisBT installation on a server
 +    - I am a MantisBT developer - I contribute to the MantisBT core or to a plugin
 +  - [all] Country ​
 +
 +
 +==== Platform ====
 +
 +  - [administrator] What Operating System do you run MantisBT on? (+ version)
 +  - [administrator] What Database server do you run MantisBT on? (+ version)
 +  - [administrator] What Web server do you run MantisBT on? (+ version)
 +  - [administrator] Which PHP version do you use?
 +  - [administrator] Which file upload method do you use? (DISK, DATABASE or FTP)
 +  - [administrator] Which login method do you use? (MD5, LDAP, BASIC_AUTH, HTTP_AUTH, PLAIN, CRYPT, CRYPT_FULL_SALT)
 +  - [administrator] How many projects are there in your MantisBT instance?
 +  - [administrator] How many active users are there in your MantisBT instance?
 +  - [administrator] How many bugs* do you have in your MantisBT instance? ​ ==> hopefully not too many but if you do please report them on our bugtracker [link] ;-) joke aside, this should be reworded, at least use the word '​issues'​ instead of bugs 
 +  - [administrator] What plugins do you have installed in your MantisBT instance?
 +  - [administrator] Do you run MantisBT on your own server or on a hosted instance?
 +
 +==== Current status ====
 +
 +  - [all] Do you currently use MantisBT?
 +    - If not, why not and which tools are you using now? 
 +
 +  - [all] Which version of MantisBT are you running?
 +  - [all] How would you rank MantisBT in terms of {usability, performance,​ look and feel,​documentation}?​
 +
 +==== Future ====
 +
 +   - [all] What would be three things that you would change or improve substantially in MantisBT? Should allow users to type in suggestions,​ perhaps link to [[feature_candidates]]
 +     - we might consider having some initial options here and also a large free text field ( should restrict checkboxes to 3 )
 +     - Better look and feel
 +     - Keyboard shortcuts for navigation and other common actions
 +     - Extended reporting capabilities
 +     - Ability to download and install plugins from the administration interface
 +     - Better performance
 +     - Better support for other database engines ( which ? )
 +     - Ability to vote for issues
 +     - Ability to preview attachments inline ( videos, images )
 +     - Wysiwyg (or alternative structured text like Markdown ) editor
 +     - Diff-style email notifications
 +
 +   - [all] I would continue using Mantis if it would function only on recent versions of modern browsers ( currently IE 8+, latest Firefox/​Chrome/​Safari ). Moving to more modern browsers also involves a more streamlined and modern UI.
 +
 +
 +===== Contributions,​ comments =====
 +
 +   - [developer] Have you ever tried to contribute to MantisBT?
 +     - If yes, were you successful?
 +     - If no, why
 +       - lack of {skill,​time,​interest}
 +       - barrier of contribution to high {missing documentation,​ code hard to understand, no support from developers}
 +    - [all] Mobility related question - tablet/​phone usage? MantisTouch vs. other apps?​(vboctor)
 +    - [all] What form factor? (vboctor)
 +      - Small Screen (Phone or iPod)
 +      - Tablet (iPad, Kindle Fire, Galaxy Tab, etc)
 +      - Desktop
 +      - Other    ​
 +    - [all] Demographics - should we ask about the field of the company using MantisBT? e.g. IT, Hospitality,​ Financial, Insurance, etc? (vboctor)
 +    - [all] Do you interact with MantisBT using a custom-built client - SOAP API? (vboctor)
 +    - [all] How did you know about MantisBT? (vboctor)
 +      - Used it in previous jobs
 +      - Search engine
 +      - Social networks (e.g. Twitter)
 +      - Word of mouth
 +      - Seen it used by others
 +      - Read a review or a blog post
 +      - Through my hosting company
 +      - Featured on some site (e.g. Sourceforge)
 +      - Others
 +   - [all] General feedback and suggestions for MantisBT? (vboctor)
 +   - [all] Optional: contact e-mail (dregad)
 +   - [all] I am interested in becoming a member of the core dev team - [we might as well seize the opportunity to try and draw in some fresh forces] (dregad) ; I would reformulate as _I am interested in helping MantisBT improve_ and them giving a list of options, like documentation,​ code, support in forums etc
mantisbt/mantisbt_survey.1365193003.txt.gz · Last modified: 2013/04/05 16:23 (external edit)