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mantisbt:mantisbt_survey [2013/04/25 09:02]
dregad
mantisbt:mantisbt_survey [2018/05/04 07:55] (current)
anonymous ↷ Links adapted because of a move operation
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 ====== User survey ====== ====== User survey ======
  
-Draft for nowgathering input+ 
 +[[.admin:​surveys]] 
 + 
 +===== Candidate survey questions ​ ===== 
 + 
 +Final draftpending setup in the surveys applications.
  
 References: References:
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 +==== User role ====
  
 +  - How to you usually use MantisBT:
 +    - I am a MantisBT user - I report/edit bugs
 +    - I am a MantisBT administrator - I set up projects, categories, users etc
 +    - I am a MantisBT system administrator - I manage at least a MantisBT installation on a server
 +    - I am a MantisBT developer - I contribute to the MantisBT core or to a plugin
 +  - [all] Country ​
  
-===== Platform ===== 
  
-Most of these apply to administrator users only.+==== Platform ====
  
-  - What Operating System do you run MantisBT on? (+ version) +  - [administrator] ​What Operating System do you run MantisBT on? (+ version) 
-  - What Database server do you run MantisBT on? (+ version) +  - [administrator] ​What Database server do you run MantisBT on? (+ version) 
-  - What Web server do you run MantisBT on? (+ version) +  - [administrator] ​What Web server do you run MantisBT on? (+ version) 
-  - Which PHP version do you use? +  - [administrator] ​Which PHP version do you use? 
-  - How many projects are there in your MantisBT instance? +  - [administrator] Which file upload method do you use? (DISK, DATABASE or FTP) 
-  - How many active users are there in your MantisBT instance? +  - [administrator] Which login method do you use? (MD5, LDAP, BASIC_AUTH, HTTP_AUTH, PLAIN, CRYPT, CRYPT_FULL_SALT) 
-  - How many bugs* do you have in your MantisBT instance? ​ ==> hopefully not too many but if you do please report them on our bugtracker [link] ;-) joke aside, this should be reworded, at least use the word '​issues'​ instead of bugs  +  - [administrator] ​How many projects are there in your MantisBT instance? 
-  - What plugins do you have installed in your MantisBT instance? +  - [administrator] ​How many active users are there in your MantisBT instance? 
-  - Do you run MantisBT on your own server or on a hosted instance?+  - [administrator] ​How many bugs* do you have in your MantisBT instance? ​ ==> hopefully not too many but if you do please report them on our bugtracker [link] ;-) joke aside, this should be reworded, at least use the word '​issues'​ instead of bugs  
 +  - [administrator] ​What plugins do you have installed in your MantisBT instance? 
 +  - [administrator] ​Do you run MantisBT on your own server or on a hosted instance?
  
 +==== Current status ====
  
-===== Demographics ===== +  ​[all] Do you currently use MantisBT?
- +
-  - Age +
-  - Country  +
-  - How do you currently use MantisBT +
-    - User ( I interact with MantisBT'​s web interface ) +
-    - System administrator ( I administer the server running the application ) +
-    - Developer ( I contribute code to MantisBT or MantisBT plugins ) +
- +
-===== Current status ===== +
- +
-  ​- Do you currently use MantisBT?+
     - If not, why not and which tools are you using now?      - If not, why not and which tools are you using now? 
  
-  - Which version of MantisBT are you running? +  - [all] Which version of MantisBT are you running? 
-  - How would you rank MantisBT in terms of {usability, performance,​ look and feel,​documentation}?​ +  - [all] How would you rank MantisBT in terms of {usability, performance,​ look and feel,​documentation}?​
-  - Which of the following features do you use and how often ( matrix - rows are features, columns are numbered 1-5, were 5 means most often)? +
-     - Roadmap page +
-     - Changelog page +
-     - Notifications +
-     - etc  ( we really need a good selection here )+
  
-===== Future ​=====+==== Future ====
  
-   - What would be the things that you would change or improve substantially in MantisBT?+   ​- ​[all] What would be three things that you would change or improve substantially in MantisBT? ​Should allow users to type in suggestions,​ perhaps link to [[feature_candidates]]
      - we might consider having some initial options here and also a large free text field ( should restrict checkboxes to 3 )      - we might consider having some initial options here and also a large free text field ( should restrict checkboxes to 3 )
      - Better look and feel      - Better look and feel
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      - Diff-style email notifications      - Diff-style email notifications
  
-   ​- ​How important is it to you that MantisBT continues to function without the need to enable Javascript?​ +   ​- ​[all] I would continue using Mantis ​if it would function ​only on recent ​versions of modern browsers ​currently ​IE 8+, latest ​Firefox/​Chrome/​Safari ). Moving to more modern browsers also involves a more streamlined and modern UI.
-   - Would you continue using future version of MantisBT ​if it would work only on modern ​versions of Browsers ​e.g. IE 9+, Latest ​Firefox/​Chrome/​Safari/​Opera? ​)+
  
-    ​ 
  
-===== Contributions ===== +===== Contributions, comments ​===== 
-   + 
-   - Have you ever tried to contribute to MantisBT?+   ​- ​[developer] ​Have you ever tried to contribute to MantisBT?
      - If yes, were you successful?      - If yes, were you successful?
      - If no, why      - If no, why
        - lack of {skill,​time,​interest}        - lack of {skill,​time,​interest}
        - barrier of contribution to high {missing documentation,​ code hard to understand, no support from developers}        - barrier of contribution to high {missing documentation,​ code hard to understand, no support from developers}
- +    ​[all] Mobility related question - tablet/​phone usage? MantisTouch vs. other apps?​(vboctor) 
-    ​AgeI think we should probably drop this question ​(vboctor) +    - [all] What form factor? (vboctor) 
-    - We should ask about the number of projectssimilar to issues and users (vboctor) +      Small Screen ​(Phone or iPod
-    Javascript - the question about javascript should really put out two alternatives "​support for disabled javascript"​ vs. "​modern ajax UI"​. ​(vboctor+      Tablet ​(iPad, Kindle Fire, Galaxy Tab, etc
-    Browsers - Should we switch the question to ask about browser / versions that people use or they require support for?  I believe we should draw a line in the sand on what browsers we should support based on building blocks like jQuery that we will start taking heavier dependencies on. (vboctor+      Desktop 
-    Mobility related question ​tablet/​phone usage? MantisTouch vs. other apps? (vboctor) +      ​Other    ​ 
-    - Demographics - should we ask about the field of the company using MantisBT? e.g. IT, Hospitality,​ Financial, Insurance, etc? (vboctor) +    - [all] Demographics - should we ask about the field of the company using MantisBT? e.g. IT, Hospitality,​ Financial, Insurance, etc? (vboctor) 
-    - Should we have question about usage of the SOAP API? (vboctor) +    - [all] Do you interact with MantisBT using custom-built client - SOAP API? (vboctor) 
-    - How did you know about MantisBT? (vboctor)+    - [all] How did you know about MantisBT? (vboctor)
       - Used it in previous jobs       - Used it in previous jobs
       - Search engine       - Search engine
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       - Featured on some site (e.g. Sourceforge)       - Featured on some site (e.g. Sourceforge)
       - Others       - Others
-   ​- ​What form factor? (vboctor) +   ​- ​[all] General feedback and suggestions for MantisBT? (vboctor) 
-      - Small Screen (Phone or iPod) +   ​- ​[all] Optional: contact e-mail (dregad) 
-      - Tablet (iPad, Kindle Fire, Galaxy Tab, etc) +   ​- ​[all] I am interested in becoming a member of the core dev team - [we might as well seize the opportunity to try and draw in some fresh forces(dregad) ​; I would reformulate as _I am interested in helping MantisBT improve_ and them giving a list of options, like documentation,​ code, support in forums etc
-      - Desktop +
-      - Other +
-   ​- ​General feedback and suggestions for MantisBT? (vboctor) +
-   ​- ​What would be your top 3 feature requests? (vboctor) - should we do this rather than providing a list? +
- +
- +
-   ​- ​Optional: contact e-mail (dregad) +
-   - I am interested in contributing / becoming a member of the core dev team - might as well try to draw in some fresh forces (dregad)+
mantisbt/mantisbt_survey.1366894977.txt.gz · Last modified: 2013/04/25 09:12 (external edit)