Search found 1072 matches

by cas
24 Jul 2021, 08:58
Forum: Help
Topic: Version - 1.1.0a4 Application Error 700 Project Not Found
Replies: 1
Views: 417

Re: Version - 1.1.0a4 Application Error 700 Project Not Found

That is a tough question, could also be caused by one of the customizations.
Still would do the upgrade and review all customizations and replace with plugins for as far is possible.
by cas
24 Jul 2021, 08:55
Forum: Help
Topic: connection problem
Replies: 3
Views: 242

Re: connection problem

Well both addresses fail from the outside so better check firewall, proxy etcetera again :mrgreen:
by cas
24 Jul 2021, 08:51
Forum: Help
Topic: Odd Warning
Replies: 1
Views: 431

Re: Odd Warning

Clear the browser cache and related cookies, should do the trick :mrgreen:
by cas
01 Jul 2021, 06:34
Forum: Help
Topic: email notification for overdue
Replies: 4
Views: 276

Re: email notification for overdue

Please use the Reminder plugin for this. :mrgreen:
by cas
14 Jun 2021, 13:55
Forum: Customizations
Topic: Customize email notification
Replies: 2
Views: 617

Re: Customize email notification

Search for "Mailtemplate" here. It is a plugin that allows to adjust the emails.
by cas
20 May 2021, 06:04
Forum: Help
Topic: APPLICATION ERROR #401
Replies: 2
Views: 406

Re: APPLICATION ERROR #401

just google this text and you will find the reason:
"mysql has exceeded the 'max_queries_per_hour"
by cas
07 May 2021, 15:13
Forum: General Discussion
Topic: Possibility to duplicate and copy an issue from one project to another
Replies: 1
Views: 454

Re: Possibility to duplicate and copy an issue from one project to another

yep, standard functionality.
Select the issue and select Copy in the dropdown box below
by cas
29 Apr 2021, 06:26
Forum: Help
Topic: HTML tag in email template
Replies: 2
Views: 428

Re: HTML tag in email template

which update did you do?
by cas
29 Apr 2021, 06:25
Forum: Help
Topic: Problem when try migration
Replies: 7
Views: 624

Re: Problem when try migration

which PHP version are you using?
Why not use 2.25?
by cas
28 Apr 2021, 07:57
Forum: Help
Topic: Problem when try migration
Replies: 7
Views: 624

Re: Problem when try migration

This sounds indeed quite strange.
I would suggest to start from scratch using the latest version of Mantis
by cas
27 Apr 2021, 07:55
Forum: Help
Topic: Problem when try migration
Replies: 7
Views: 624

Re: Problem when try migration

Think you need to verify the credentials used.
Which login screen , do you get , from Mantis?
Are the credentials of the database correct in config_inc.php?
Did you copy config_inc.php to correct location so inside the config directory?
by cas
23 Apr 2021, 16:23
Forum: Help
Topic: Browser Autentication
Replies: 9
Views: 726

Re: Browser Autentication

so what did you do?
by cas
23 Apr 2021, 14:42
Forum: Help
Topic: Time calculation on tickets
Replies: 6
Views: 548

Re: Time calculation on tickets

No that is not available.
I do have a generic query plugin which allows you to create queries and send reports by mail.
Of course a dedicated plugin could do the job too :mrgreen:
by cas
23 Apr 2021, 13:10
Forum: Help
Topic: Time calculation on tickets
Replies: 6
Views: 548

Re: Time calculation on tickets

not quite sure what you mean.
You can create the query yourself in phpmyadmin or even better, create a small plugin.